Air Canada only allows emotional support dogs on their flights. (Black Press file photo)

Everything you need to know about comfort animals on Canadian airlines

Air Canada only allows emotional support dogs, while WestJet accepts a much broader range

Miniature horses, monkeys and pigs can legally fly as emotional support animals on at least one Canadian airline, but a travellers’ advocate says most jet-setting comfort animals are far less exotic and are a truly necessary accommodation for people with disabilities.

Unusual animal encounters at the airport have been making headlines in recent weeks.

United Airlines turned away a passenger who tried to board a flight with an emotional support peacock last month, and a Florida woman claimed last week that an airline employee told her to flush her dwarf hamster down a toilet after refusing to let the pet on the plane.

Passenger rights activist Gabor Lukacs, who has waged numerous legal battles against Canadian airlines, said the attention paid to these sensational cases undermines the rights of people with disabilities who need emotional support animals to fly comfortably.

“We need to move away the focus from the animal to the fellow passenger,” said Lukacs.

“The animal is not there as a kind of luxury, they are simply there to make sure that a person with a disability is able to enjoy the same way to travel as people who don’t have disabilities.”

Air Canada and WestJet both have policies on their websites regarding emotional support animals and require that a passenger provide documentation from a licensed mental health professional certifying the need for the animal.

Air Canada only allows emotional support dogs on their flights.

WestJet accepts a much broader range of emotional support animals including cats, miniature horses, pigs and monkeys, and said decisions about other “unusual animals” are made on a case-by-case basis, except for those that pose health risks such as rodents and reptiles.

Neither airline agreed to be interviewed about their policies.

READ MORE: Fraser Health introduces first hospital ‘trauma dog’ in B.C.

Lukacs said Canadian airlines are obliged to accommodate emotional support animals for people with disabilities and failure to do so would amount to a form of discrimination.

He said the only exception would be if the animal poses a substantial risk of harming other passengers, but insisted that overwhelmingly, pets on planes cause little disruption.

Douglas Tompson said on a recent flight from Saskatoon to Toronto he was seated near a passenger who took her cat out of its carrier and started playing with it, to the coos of flight attendants.

His throat started to tingle.

Tompson, who is highly allergic to cats, said the flight attendants had to give him a Benadryl from a first-aid kit to reduce the redness and swelling, but he was still itching and wheezing as he boarded his next two flights on his more than 24-hour journey.

He said he was told to give the airline a doctor’s note about his allergy so they could create a “buffer zone” if he were to again share a plane with a feline.

“The flight crew make a big deal about peanut allergies … I wish that they’d make the same announcement for cats,” Tompson said.

Lukacs sees the allergy issue in terms of two passengers having different disabilities, and both deserving to be accommodated.

While some have expressed suspicions about pet owners seeking fake documentation for emotional support animals, Lukacs said trying to fly with an animal under false pretenses would amount to “fraud.”

“As a matter of equity … we don’t consider that people should be paying extra just because they have a disability,” he said.

“They have the right to the flight and enjoy travel the same way as anybody else.”

Adina Bresge, The Canadian Press

Just Posted

Finals set for senior curling championship

Bill van Yzerloo and Lisa Deputan teams win bronze, Craig and Cowan rinks headed to the finals

Firefighters extinguish early-morning blaze in Rossland

Neighbour alerted family of four, no injuries reported

Rescued snowmobilers ill-prepared for emergency, Castlegar RCMP say

Two men rescued Wednesday night were not ready for overnight in back country

Police share more details on occupants and suspicious van in Fruitvale

Vehicle in question offered young girl a ride to school on Feb. 19

VIDEO: Iconic ‘snow cone’ takes shape at B.C. park near Clearwater

Snow cone forming at Wells Gray Provincial Park one that would make Disney’s Queen Elsa proud

Pink Shirt Day a reminder to ‘T.H.I.N.K.’ before posting on social media

‘Be Kind’ message on shirts sold for anti-bullying activities of Wednesday, Feb. 27

A ‘warm embrace’ for grieving parents at funeral of seven young fire victims

Mourners offered love and support to Kawthar Barho, mother of seven children

Indigenous leaders, politicians say Trans Mountain report flawed

The National Energy Board has endorsed an expansion of the Trans Mountain pipeline a second time

UPDATE: Reports of rashes prompt closure of all Harrison Hot Springs pools

Public pool available after Fraser Health shut down all five mineral pools until further notice

Legislation to protect B.C. farmland comes into effect

Regulations enhance food security, encourage long-term farming

Have you heard the legend of Shuswaggi, the Shuswap Lake monster?

Witness accounts as old as 1904, and as recent as 2018, place a creature in the lake’s depths

UPDATE: B.C. ticket holder winner of $25.9-million Lotto Max jackpot

Next draw set for Mar. 1 with an estimated jackpot of $10 million

B.C.-based ‘Team Tardi’ brings home gold in junior curling worlds

In a 9-4 victory over Switzerland, a Langley-based curling team earned its 2nd straight world title

Most Read