A new home is displayed for sale in a new housing development in Ottawa on Tuesday, July 14, 2020. THE CANADIAN PRESS/Sean Kilpatrick

Open houses resume, but the home-buying pastime has drastically changed

The situation is all the trickier when landlords look to show properties occupied by tenants

Leave the doors open and all the lights on. That’s one of the many new guidelines for people opening their homes — perhaps for the first time in months — so real estate agents can host open houses.

Some provinces are now allowing open houses, with new rules in place, after regulators clamped down on showings amid the COVID-19 outbreak.

The Real Estate Board of Greater Vancouver said earlier this month that open houses will resume, with warnings to potential house hunters. Visitors to open houses there can expect to see signs displaying health precautions, use hand-washing stations and sign a visitor log for contact tracing.

Ontario’s Stage 3 reopening plan, which hit much of the province on Friday, also includes open houses under its new gathering limits of 50 people, or 30 per cent capacity, with physical distancing enforced.

Regina-based real estate agent Tim Otitoju says minimizing the need to touch doors and light switches is one of several ways the open house process has changed.

At showings, he is the one to open any front door — with gloves, sanitized hands and a mask — and he limits the number of people in the home at one time.

Before entering, potential home buyers and sellers answer questionnaires and sign waivers about any symptoms or exposure to COVID-19. Sellers who agree to the open house must sanitize the home.

The situation is all the trickier when landlords look to show properties occupied by tenants.

The Real Estate Council of Ontario has been discouraging unnecessary in-person private showings as well as open houses. But RECO doesn’t have the power to require agents to get a tenant’s consent.

“The imbalance of power that exists between landlord and tenant means renters are not always in a position to speak up and they should not be made to feel unsafe in their home,” said Mazdak Gharibnavaz, in a statement from the Vancouver Tenants Union, opposing the return of open houses.

While open houses are once again an option in many areas, that doesn’t mean every seller is on board, says Otitoju. Many still prefer to stick with virtual showings, and Otitoju himself opts for Zoom instead of in-person meetings for reviewing offers.

“I’ve got little shoe covers in the back of my care. My realtor tools have certainly changed,” says Otitoju, an agent with Platinum Realty Specialists.

“I’m finding that this is working. Now, a lot of people coming out to open houses are in the market to buy that type of house. The time to go around to open houses as a hobby — it’s not the time to do that right now. Buyers know that. Sellers know that. Realtors know that.”

ALSO READ: Lockdown fatigue, ‘invincibility’ causing more COVID-19 infections in young people

It’s all part of the changing sales process in real estate.

It might seem obvious that for a purchase as big as a house, no one wants to buy a sight unseen. But Anthony Hitt says even buyers of expensive properties are seeing the upsides of virtual tools that were popularized during the pandemic.

A tour where a seller or agent carries a camera around the house, for example, can allow buyers to look closely at finishes, views through windows and inside cabinets, says Hitt, president and CEO of Engel & Volkers Americas.

For sellers, it reassures them that those who end up at in-person showings are interested in buying, he says.

Cameron McNeill, who does marketing of pre-build properties in the Vancouver area with MLA Canada, says that although showrooms have been open for a month, people continue to do more research online before coming to in-person appointments.

McNeill predicts that shopping for homes will become more like car shopping, where much of the research and emotional buying journey is done before hitting the lot.

“The most valuable thing you have is your time,” says Hitt, saying that online tours cut down on travelling.

“I don’t think we are going to eliminate open houses. We may see less of them and they may come at a different time in the process … . I don’t think a lot of consumers, even with masks and all the precautions , are ready to run out and be in a crowded property.”

It used to be common to share a meal with a client, but that’s not on Otitoju’s mind these days, he says.

“I don’t remember the last time I shook someone’s hand,” Otitoju says. “It’s not the only way to build relationships. You build relationships with your actions, and people see that.”

Anita Balakrishnan, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

CoronavirusReal estate

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Katrine Conroy has won for the fifth time in the Kootenay West riding. Photo: Submitted
Katrine Conroy ready to tackle challenges after election

Conroy won the Kootenay West riding for the fifth time

Students at Stanley Humphries will be staging Nightmare on Seventh. L-R Emily Conley and Claire Cartwright are all dressed up and ready to go. Photo: Jennifer Small
Zombie apocalypse coming to Castlegar

High school students staging scary food drive

A view of the Burton Flats area. Photo: Submitted
Work progresses on man-made wetland near Burton

The project is already seeing modest results

Katrine Conroy
Katrine Conroy declared winner in Kootenay West

Preliminary results put NDP candidate firmly in the lead.

There are few details but neighbours a Second Avenue house in Chilliwack say a huge police presence descended on the home after shots were heard. (File photo)
RCMP looking for witnesses in $5000 auto part theft

Two catalytic converters valued around $5000 were taken Oct. 22

FILE – Provincial Health Officer Dr. Bonnie Henry provides the latest update on the COVID-19 pandemic in the province during a press conference in the press theatre at Legislature in Victoria, B.C., on Thursday, October 22, 2020. THE CANADIAN PRESS/Chad Hipolito
B.C. shatters COVID-19 records with 817 weekend cases; masks now expected indoors

Three people have died over the past three reporting periods

A nurse performs a test on a patient at a drive-in COVID-19 clinic in Montreal, on Wednesday, October 21, 2020. THE CANADIAN PRESS/Paul Chiasson
Interior Health sees 31 new cases of COVID-19 over record-breaking weekend

Eighty-six cases remain active and one person is hospitalized with the virus

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

RCMP have released more details regarding what led up to an arrest caught on video in Williams Lake Sunday, Oct. 26. (Facebook video screenshot)
Review launched after ‘high-risk, multi-jurisdictional’ chase, arrest in Williams Lake

RCMP launching a full review and code of conduct investigation

(Pxfuel)
B.C. limits events in private homes to household, plus ‘safe six’ amid COVID-19 surge

Henry issued a public health order limiting private gatherings to one household, plus a group of ‘safe six’ only

B.C. Liberal Leader Andrew Wilkinson speaks during a drive-in car rally campaign stop at a tour bus operator, in Delta, Saturday, Oct. 17, 2020. THE CANADIAN PRESS/Darryl Dyck
Andrew Wilkinson stepping down as B.C. Liberal leader

Will stay on until the next party leader is chosen

VicPD and B.C. Conservation Officer Service teamed up to free two bucks who were entangled in a fishing net and dragging a wheelbarrow sized piece of driftwood behind them. (VicPD)
VIDEO: Police, B.C. Conservation help two bucks caught in one fishing net

Bucks were also dragging a wheelbarrow sized piece of driftwood behind them

Most Read