Three F-Rated Canadian businesses targeting American consumers

BBB is warning consumers to be wary about using one of three local online businesses.

BBB serving Mainland British Columbia is warning consumers to be wary about using one of three local online businesses that are amassing numerous complaints and have stopped responding to BBB communications.

Storehouse Products dot com, Hobbies Discount dot com, and Score Discount dot com appear to be owned and operated by MC Publishing and Consulting Ltd., which is registered in BC and lists Michael Yap and Carmel Stoesz as directors. The majority of complaints are from American consumers with just a handful from Canada. All three businesses have an ‘F’ rating with BBB and each has dozens of filed complaints.

“Most of the complaints deal with consumers not receiving the product they ordered, and if they did, many claim they are of very poor quality or not as advertised,” says Evan Kelly, Senior Communications Advisor for BBB serving Mainland BC. “All three websites have the identical look and feel, just the logos are changed. Hobbies Discount and Score Discount are registered businesses in BC, Storehouse is not. All are generating a lot of complaints and consumers are losing their money.”

BBB has learned that the owners of Storehouse dot com recently rented space at a Vancouver business collective but were kicked out after failing to pay their bills. Hobbies Discount, at one point, gave BBB a mailing address that was simply a freight forwarding address in Portland, Oregon. Other issues with these websites pertain to misleading advertising, using the BBB logo illegally on the checkout page, and a phone number that leads nowhere.

“The marketplace is now such that anyone can start an online business fairly easily, develop relationships with suppliers and become a third party reseller,” adds Kelly. “These are independent sellers who may not even have permission from legit brands to sell their products. Just because you can set up shop, doesn’t mean you know how to run a business.”

Update:

Storehouse Products website is now redirected to what appears to be a new website; Ninja Discounts dot com.

www.storehouseproducts.com

www.ninjadiscounts.com

www.hobbiesdiscount.com

www.scorediscount.com

BBB wishes to highlight the need for vigilance when shopping online as online shopping scams have become the leading complaint on BBB Scam Tracker.

Tips when shopping online:

* Don’t just rely on a Google Search for an item, use reputable websites.

* Look for the lock icon and https:// in the URL.

* Read all terms and conditions when it comes to refund and return policies.

* Contact your credit card service provider for potential charge back to your account.

* Consult BBB for complaint history, reviews, and BBB Accreditation.

* If the price is too good to be true, it probably is.

Just Posted

Kootenay town was the hot spot in all of Canada on Monday

The temperature hit 38.8 C at the Warfield weather station on July 16, setting a new daily record

Who will fill the Greyhound void in the Kootenays?

Minister Conroy, MLA for Kootenay West sees opportunity for local operators

COLUMN: Slow and steady to huckleberry glory

Easy pickings with Gord Turner

Bounty on West Kootenay northern pike

$10 a head reward for northern pike caught in Columbia, Kootenay and Pend d’ Oreille Rivers.

Trudeau asks transport minister to tackle Greyhound’s western pullout

Prime Minister Justin Trudeau says he’s asked Transport Minister Marc Garneau to find solutions in Greyhound Canada’s absence.

Hub for mental health and addictions treatment opens at B.C. hospital

St. Paul’s Hospital HUB is an acute medical unit that includes 10 patient beds

Restaurant Brands International to review policy over poaching employees

One of Canada’s largest fast-food company to review ‘no-poach’ franchise agreements

Calgary family’s vacation ends in tragedy on Texas highway

Three people died and four others were injured in the crash

Union construction cost competitive, B.C. Building Trades say

Non-union firms can bid on infrastructure, but employees have to join international unions

Trudeau to shuffle cabinet ahead of Liberals’ team for 2019

Trudeau could lighten the work loads of cabinet ministers who currently oversee more than one portfolio

Car calls 911 on possible impaired B.C. driver

A luxury car automatically calls Princeton police to scene of crash involving alcohol

BC Games marks 40 years in 2018

Cowichan Games a milestone for BC Games Society

VIDEO: Life’s a beach at this B.C. sand sculpting contest

More than $50,000 was up for grabs at the annual contest held in Parksville

Most Read