Three F-Rated Canadian businesses targeting American consumers

BBB is warning consumers to be wary about using one of three local online businesses.

BBB serving Mainland British Columbia is warning consumers to be wary about using one of three local online businesses that are amassing numerous complaints and have stopped responding to BBB communications.

Storehouse Products dot com, Hobbies Discount dot com, and Score Discount dot com appear to be owned and operated by MC Publishing and Consulting Ltd., which is registered in BC and lists Michael Yap and Carmel Stoesz as directors. The majority of complaints are from American consumers with just a handful from Canada. All three businesses have an ‘F’ rating with BBB and each has dozens of filed complaints.

“Most of the complaints deal with consumers not receiving the product they ordered, and if they did, many claim they are of very poor quality or not as advertised,” says Evan Kelly, Senior Communications Advisor for BBB serving Mainland BC. “All three websites have the identical look and feel, just the logos are changed. Hobbies Discount and Score Discount are registered businesses in BC, Storehouse is not. All are generating a lot of complaints and consumers are losing their money.”

BBB has learned that the owners of Storehouse dot com recently rented space at a Vancouver business collective but were kicked out after failing to pay their bills. Hobbies Discount, at one point, gave BBB a mailing address that was simply a freight forwarding address in Portland, Oregon. Other issues with these websites pertain to misleading advertising, using the BBB logo illegally on the checkout page, and a phone number that leads nowhere.

“The marketplace is now such that anyone can start an online business fairly easily, develop relationships with suppliers and become a third party reseller,” adds Kelly. “These are independent sellers who may not even have permission from legit brands to sell their products. Just because you can set up shop, doesn’t mean you know how to run a business.”

Update:

Storehouse Products website is now redirected to what appears to be a new website; Ninja Discounts dot com.

www.storehouseproducts.com

www.ninjadiscounts.com

www.hobbiesdiscount.com

www.scorediscount.com

BBB wishes to highlight the need for vigilance when shopping online as online shopping scams have become the leading complaint on BBB Scam Tracker.

Tips when shopping online:

* Don’t just rely on a Google Search for an item, use reputable websites.

* Look for the lock icon and https:// in the URL.

* Read all terms and conditions when it comes to refund and return policies.

* Contact your credit card service provider for potential charge back to your account.

* Consult BBB for complaint history, reviews, and BBB Accreditation.

* If the price is too good to be true, it probably is.

Just Posted

FortisBC explains rate change proposal

FortisBC met with customers in Castlegar to explain their new time-of-use rate proposal.

BC BUDGET: New spaces a step to universal child care

Fees reduced for licensed daycare operators

BC BUDGET: NDP cracks down on speculators, hidden ownership

Foreign buyers’ tax extended to Fraser Valley, Okanagan, Vancouver Island

BC BUDGET: Payroll tax replaces medical premiums

Health spending to increase $1.5 billion for drugs, primary care teams

MP Richard Cannings speaks to Castlegar council

Castlegar council also looks at FireSmart grants and free community movies.

VIDEO: Top 10 B.C. budget highlights

The NDP is focusing on childcare, affordable housing and speeding up the elimination of MSP premiums

Yelling vulgar slur at reporter not a crime says judge

Judge rules ‘vulgar’ slur against reporter was not a public disturbance

B.C. runner takes silver at Pan American cross-country championships

Tyler Dozzi’s medal pushes U20 Team Canada to gold finish

UBCO students to get medical cannabis coverage

Kelowna - The pilot project will be implemented in April

BC BUDGET: NDP push for purpose-built rentals in ‘historic’ $1.6B investment

Hundreds of thousands of new low- and middle-income units coming over three years

BC BUDGET: More for wildfire recovery, campsites

NDP government to hire 20 more Conservation Officers this year

BC BUDGET: Liberals blast ‘tax and spend’ plan

Payroll tax, carbon tax increase threaten growth, opposition critics say

Parts of B.C. see record-breaking temperatures in cold snap

Sechelt, Yoho National Park were the chilliest ever Monday

Claim dimissed against RCMP over 2008 B.C. woman’s murder

Mother of Lisa Dudley, shot in her home along with her partner, had alleged negligence

Most Read