The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

B.C. adjusts COVID-19 tracing to keep up with surging cases

People now notified of test results by text message

The growing number of COVID-19 positive tests without the likely source identified is a key sign of rapid community spread that is outpacing the growth and reach of B.C.’s contact tracing teams.

Contact tracers have been hired, transferred and trained as quickly as possible to keep up with the current surge of novel coronavirus infections, particularly in the Fraser Health region where about 70 per cent of the new cases are being identified. Public health officials have also pleaded with people to cooperate when they are contacted about their movements in likely exposure situations.

The number of “unknown” sources has been running at about 20 to 25 per cent in Fraser Health, provincial health officer Dr. Bonnie Henry said, and reorganizing the reporting system has helped as the case numbers have taken off in November. Specialized teams have been assigned for workplaces, schools and health care facilities, where people are exposed in the community and then go to work or school. And test results are now being transmitted by automated text message.

“I wouldn’t say we’re losing but we’re on the edge for sure,” Henry said at a briefing for reporters in Victoria Nov. 25. “Contact tracing is something where we need to spend time with people. We’ve automated some things including the automated response so people are now getting their test results, whether positive or negative, by text with information about what to do and how to start the process of determining who they had contact with so when they are contacted, that can speed it up and there’s an online form we’re putting in place for that as well.”

RELATED: B.C. sees deadliest day Wednesday, 13 deaths, 738 cases

RELATED: B.C. plans for COVID-19 vaccine rollout in early 2021

Health Minister Adrian Dix said the original goal of adding 500 contact tracers has been revised to 1,200, and retired health care staff are stepping up to help keep up with demand. The return of the province-wide essential-only travel advisory is showing up, as people limit their movements and social contacts in a bid to get infections down before the Christmas season.

“COVID-19 everywhere in the world, the second wave is incredibly tough, and regardless of the question of resources and on top of it, we need everyone to be all-in,” Dix said. “In the last week in terms of activity in the province we’ve seen a decline in ferry traffic and other things that show how committed people are.”


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC politicsCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Selkirk College’s Tenth St. Campus in Nelson is among the locations where Interior Health will deliver the COVID-19 vaccine within the West Kootenay. Photo: Selkirk College
West Kootenay vaccine locations announced

Interior Health has released a list of places to receive the COVID-19 vaccine

A West Kootenay man died in an avalanche on March 4 while snowmobiling near Mount Payne, which is indicted by the red flag. Illustration: Google Maps
Father of 3 dead after avalanche in West Kootenay

The man was snowmobiling with a group when incident occurred March 4

Shirley Falstead is running for city council in the byelection. Photo: Submitted
Shirley Falstead enters Castlegar council race

Shirley Falstead is the first candidate to aim for the council seat in byelection

Last week warming temperatures were a concern for Avalanche Canada forecasters, and those trends likely contributed to an avalanche that killed a West Kootenay snowmobiler on Thursday, March 4. Jen Coulter file photo.
Warming trend contributed to Kaslo fatality: Avalanche Canada

Concern for persistent layers has reduced since then

Const. Allan Young. Photo: Abbotsford Police Department
Manslaughter charge laid in Nelson death of Abbotsford police officer

Allan Young died after an incident in downtown Nelson last summer

(The Canadian Press)
‘Worse than Sept. 11, SARS and financial crisis combined’: Tourism industry in crisis

Travel services saw the biggest drop in active businesses with 31 per cent fewer firms operating

Cottonwoods Care Home in Kelowna. (Google Maps)
New COVID-19 outbreak at Kelowna care home includes fully vaccinated seniors: Henry

Two staff and 10 residents tested positive at Cottonwoods Care Centre

Excerpts from a conversation between Bria Fisher and the fake truLOCAL job. Fisher had signed a job agreement and was prepared to start work for what she thought was truLOCAL before she learned it was a scam. (Contributed)
B.C. woman warning others after losing $3,000 in job scam

Bria Fisher was hired by what she thought was a Canadian company, only to be out thousands

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Provincial health officer Dr. Bonnie Henry and Health Minister Adrian Dix provide a regular update on the COVID-19 situation, B.C. legislature, March 2, 2020. (B.C. government)
B.C.’s COVID-19 cases: 545 Saturday, 532 Sunday, 385 Monday

Focus on Prince Rupert, Lower Mainland large workplaces

Rising accident rates and payout costs have contributed to billion-dollar deficits at ICBC. (Comox Valley Record)
B.C. appealing decision keeping ICBC injury cases in court

David Eby vows to ‘clip wings’ of personal injury lawyers

(Black Press Media files)
Hosts charged, attendees facing COVID fines after Vancouver police bust party at condo

Police had previously received 10 complains about that condo

Minister of Families, Children and Social Development Ahmed Hussen takes part in an update on the COVID pandemic during a press conference in Ottawa on Tuesday, Oct. 27, 2020. A joint federal and B.C. government housing program announced today aims to help people living in up to 25,000 vulnerable households pay their rent. THE CANADIAN PRESS/Sean Kilpatrick
Federal, B.C. governments announce $517-million rent aid program to help vulnerable

Benefits for those not eligible for B.C.’s Rental Assistance Program or Shelter Aid for Elderly Renters

Most Read