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City of Castlegar seeks input regarding how it shares information

Residents are asked to complete the survey before Aug. 14.
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A view of Castlegar from atop the Lions Head hike. Photo: Betsy Kline

The City of Castlegar has launched a survey to find out how residents want to receive city-related information.

The survey asks residents how they currently receive their information and how they would like to in the future.

In a news release, the city said it is trying to enhance participation and engagement on everything from the city budget to snow removal and employment opportunities to capital projects.

The city has partnered with the Interdisciplinary Research Team at the Applied Research and Innovation Centre at Selkirk College to conduct the survey.

“We know people receive information about the city in different ways and we want to better understand how people are currently getting information and how we can tailor our communications to get our residents the information they want, when and how they want it,” says Bree Seabrook, Communications Manager for the City of Castlegar.

“It could be social media, word of mouth, email, the city website, local media — there is no right or wrong answer. This partnership with Selkirk College allows us to hear from our citizens so that we can better serve them in the future.”

The survey is available online until Aug. 14 for all Castlegar residents and is also being distributed to 800 random addresses to ensure the results will be statistically valid.

Participants have a chance to win one of 10 $25 gift cards from local businesses.

READ MORE: City of Castlegar revenues take a big hit in first half of 2020



betsy.kline@castlegarnews.com

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Betsy Kline

About the Author: Betsy Kline

After spending several years as a freelance writer for the Castlegar News, Betsy joined the editorial staff as a reporter in March of 2015. In 2020, she moved into the editor's position.
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