A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

CRA locks some online taxpayer accounts that may have been accessed by outsiders

CRA notified taxpayers Tuesday that their email address had been removed from their account

The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack.

The tax agency says an internal analysis revealed evidence that an unspecified number of user IDs and passwords may have been accessed by unauthorized individuals “through a variety of means by sources external to the CRA.”

It notified taxpayers Tuesday that their email address had been removed from their account.

Spokesman Charles Drouin says the accounts were not compromised but were locked as a preventive measure.

It is contacting legitimate account holders to unlock their accounts.

Drouin says there is no urgent need for taxpayers to contact CRA imminently unless they are an emergency benefit applicant and have active applications in our system.

“To be clear, these accounts were not impacted by a cyberattack at the CRA,” he wrote in an email.

The CRA reminds Canadians to monitor their accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf.

Canadians are also encouraged to change their passwords regularly.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

taxes

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Pharmacist Barbara Violo arranges all the empty vials of the Oxford-AstraZeneca COVID-19 vaccines that she has provided to customers at the Junction Chemist which is an independent pharmacy during the COVID-19 pandemic in Toronto, on Monday, April 19, 2021. THE CANADIAN PRESS/Nathan Denette
B.C.’s 1st vaccine-induced blood clot case detected in Interior Health

Interior Health also recorded 52 new cases of COVID-19

Safeway will no longer be offering single-use plastic bags. File photo
Castlegar Safeway says goodbye to plastic bags

The store no longer provides single-use plastic bags

Stuart Ashley Jones, 56, was at Grand Forks provincial court for sentencing on May 5, 2021. Photo: Laurie Tritschler
Grand Forks man shot by police during massive flood sentenced to house arrest

Stuart Ashley Jones was shot by a Grand Forks Mountie after ramming two police cruisers in May 2018

COVID-19 cases in B.C. for the week of April 25 to May 1. Illustration: BC Centre for Disease Control
Nelson surpasses 100 COVID-19 cases in 2021

The West Kootenays meanwhile saw numbers drop at the end of April

Rossland City Council issued a press release critical of Mayor Kathy Moore's travel to the U.S.
Rossland council addresses issue of mayor’s travel to U.S.

Prior to her trip, some councillors and staff expressed deep concerns about her plans

Protesters attempt to stop clear-cutting of old-growth trees in Fairy Creek near Port Renfrew. (Will O’Connell photo)
VIDEO: Workers, activists clash at site of Vancouver Island logging operation

Forest license holders asking for independent investigation into incident

Starting Tuesday, May 11, B.C. adults born in 1981 and earlier will be able to register for a vaccine dose. (Haley Ritchie/Black Press Media)
BC adults 40+ eligible to book COVID-19 vaccinations next week

Starting Tuesday, people born in 1981 and earlier will be able to schedule their inoculation against the virus

Parks Canada and Tla-o-qui-aht Tribal Parks dig the washed up Princess M out from sand along the south shore of the Pacific Rim National Park Reserve. (Nora O’Malley photo)
Rescue attempt costs man his boat off Pacific Rim National Park Reserve

Coast Guard response questioned after volunteer responder’s speedboat capsizes in heavy swells

Al Kowalko shows off the province’s first electric school bus, running kids to three elementary and two secondary schools on the West Shore. (Zoe Ducklow/News Staff)
B.C.’s first electric school bus making the rounds in Victoria suburbs

No emissions, no fuel costs and less maintenance will offset the $750K upfront expense

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Road sign on Highway 1 west of Hope warns drivers of COVID-19 essential travel road checks on the highways into the B.C. Interior. (Jessica Peters/Chilliwack Progress)
B.C. residents want travel checks at Alberta border, MLA says

Police road checks in place at highways out of Vancouver area

Victoria police say the photo they circulated of an alleged cat thief was actually a woman taking her own cat to the vet. (Black Press Media File Photo)
Photo of suspected cat thief released by Victoria police actually just woman with her pet

Police learned the she didn’t steal Penelope the cat, and was actually taking her cat to the vet

The Canadian Coast Guard icebreaker Louis S. St-Laurent sails past a iceberg in Lancaster Sound, Friday, July 11, 2008. The federal government is expected to end nearly two years of mystery today and reveal its plan to build a new, long overdue heavy icebreaker for the Canadian Coast Guard. THE CANADIAN PRESS/Jonathan Hayward
Vancouver, Quebec shipyards to each get new heavy icebreaker, cost remains a mystery

Vancouver’s Seaspan Shipyards and Quebec-based Chantier Davie will each build an icebreaker for the coast guard

Most Read