B.C. Information and Privacy Commissioner Elizabeth Denham.

VIP patient snooping among health privacy breaches

Privacy commissioner's report urges health authorities to tighten safeguards

Too many health authority employees inappropriately snoop in patient records and some deliberately disclose sensitive information via social media or cellphones.

That’s one of the most serious types of breaches flagged by B.C. Information and Privacy Commissioner Elizabeth Denham in a new report on how the province’s health authorities safeguard privacy.

The report cites “cases of snooping where staff members access records of VIP or other patients out of curiousity or for malicious intent.”

It uncovered four cases in 2013 of staff posting photos of patients to Facebook or Instagram, and three cases of doctors or nurses taking photos.

Another nurse commented on a patient’s health information on Facebook.

“The (privacy commissioner’s office) has serious concern regarding health authority staff deliberately disclosing the sensitive personal information of patients through their own mobile devices and on social media,” the report said.

The report doesn’t break down the number or frequency of incidents between B.C.’s health regions.

Denham’s office has received 200 privacy breach complaints over 10 years from health authorities but suspects that’s just one per cent of the actual number of incidents.

Misdirected faxes were the single most common type of privacy breach identified.

Lost or stolen records or mobile devices were most common among home health and community care programs.

Half of health authorities reported problems with home care workers leaving patient records unsecured in their cars against policy.

Fraser Health told Denham’s office its privacy officers notify affected individuals in almost every privacy breach, in addition to the health region’s CEO.

There is no legal requirement for disclosure in B.C.

Data held by health authorities includes personal identifiers, financial information, health conditions, test results, medication used, as well as information on patients’ physical, mental and emotional status, as well as lifestyle and behaviour.

Denham issued 13 recommendations for action to reduce the risk of future privacy breaches.

Just Posted

Castlegar council set to rule on three retail cannabis proposals

Residents have until Dec. 27 to comment on the business proposals

West Kootenay police take 18 impaired drivers off the road

Eight drivers were criminally impaired, says Sgt. Badry from West Kootenay Traffic Services

West Kootenay highways a mess as heavy snowfall continues

‘Roads are very icy, people have to be patient and have to slow down’

Nelson-area man wants trapping laws changed after dog killed

Louis Seguin’s 10-month-old Australian shepherd died in a body-gripping trap last month

Snowfall warning across the West Kootenay

A strong Pacific frontal system had Environment Canada issuing a snowfall advisory early Tuesday

Man caught on camera allegedly trying to defraud ICBC

Auto-insurer warns B.C. drivers to record info after crashes

‘People talk about deep sadness:’ Scientists study climate change grief

Some call it environmental grief, some call it solastalgia — a word coined for a feeling of homesickness when home changes around you.

As protectors abandon Trump, investigation draws closer

Cohen was sentenced Wednesday to three years in prison for an array of crimes.

Senate delays start of sittings in new home, delaying start of broadcasts

The Senate and House of Commons are moving into temporary homes for the next decade as a result of long-planned and badly needed renovations to the Centre Block.

UK leader seeks EU lifeline after surviving confidence vote

EU leaders gather for a two-day summit, beginning Thursday, which will center on the Brexit negotiations.

French police try to catch attack suspect dead or alive

Local authorities increase death toll to three, including 13 wounded and five in serious condition

BCHL’ers blanked by Russia at World Junior A Challenge

Canada West loses battle of the unbeaten teams in the preliminary round

Second Canadian missing in China after questioning by authorities

Michael Spavor, founder of a non-profit that organizes cultural-exchange trips to North Korea, “is presently missing in China”

Cannabis gift ideas for this holiday season

Put the green in happy holidays, now that cannabis is legal in Canada

Most Read