Nurses and other healthcare providers in B.C. can now more easily monitor patients while they recover from COVID-19. TELUS Health today announced the expanion of its Home Health Monitoring (HHM) solution, set to further support B.C. patients with, or at risk, of the novel coronavirus. (TELUS photo)

Virtual tool allows B.C. health-care workers to monitor COVID-19 patients remotely

Digital health dashboard allows remote monitoring of patients as they recover from home

Nurses and other health care providers in B.C. can now more easily monitor patients while they recover from COVID-19 at home.

TELUS Health announced today (April 23) the expansion of its Home Health Monitoring (HHM) solution, set to further support B.C. patients with, or at risk, of the novel coronavirus.

They will be providing 10,000 free mobile devices and $0 plans to Canadians in need through their Mobile For Good Program, including eight devices for the Mariposa Gardens Care Community in Osoyoos.

This digital health dashboard, launched in partnership with the B.C. Ministry of Health and local health authorities, enables health care providers to track symptoms and provide medical help for more patients as they recover from the comfort of their homes.

READ MORE: B.C. records 71 new COVID-19 cases, 3 more deaths

Accessible through a mobile device, the program sends daily prompts to the patient to report their biometrics such as temperature, physical symptoms and overall health condition. This then provides crucial information on the status of a patient’s health to their clinicians who monitor their well-being through a digital dashboard.

The dashboard-style system also allows clinicians to support a much larger group of patients at one time – one clinician for 100 patients – and quickly identify those in need of urgent care, while reducing their own risk for infection.

Depending on the escalation of their symptoms, some patients may be advised to contact their doctor, or visit their nearest hospital emergency room, while others with improving symptoms may be told to continue recovering and isolating at home.

According to Interior Health (IH), nearly 400 COVID-19 cases in BC have already benefited from HHM, with 24 cases from the IH Region.

READ MORE: COVID-19: ICBC’s cancellation fee waivers approved by regulator

The company explained in a release that the TELUS Home Health Monitoring system is aligned with the Canadian Centre for Disease Control’s COVID-19 protocols for the monitoring of patients recovering from COVID-19 outside of hospitals.

TELUS CEO and president, Darren Entwistle, said TELUS Health is committed to working alongside B.C.’s health care leaders to expand the use of technology to support more British Columbians recovering at home.

“By enabling clinicians to remotely observe the vitals of patients with COVID-19, as well as those who are vulnerable to the virus, and provide necessary interventions early, we can reduce exposure and also help to alleviate the pressure in hospital emergency rooms and clinics,” said Entwistle.

Since 2013 the Ministry of Health has been partnered with TELUS to implement a provincial remote patients monitoring service, and the ministry’s assistant deputy minister of infrastructure management and information technology, Corrie Barclay, said their investment with the company has enabled them to act quickly to monitor COVID-19 patients in isolation.

“Home monitoring is a significant part of our response to the ongoing pandemic,” said Lisa Saffarek, Clinical Director Virtual Care and Home Health Monitoring lead at Island Health.

Building off of this successful initiative in B.C., the company said discussions with other provincial health ministries are underway to provide HHM technology to even more Canadians during these unprecedented times.

To learn more visit Telushealth.com and Telus.com/payment-solutions.

READ MORE: COVID-19: Virtual route hearings set for Trans Mountain pipeline

READ MORE: PHOTOS: B.C. seniors offer advice to younger generations

@PentictonNews
editor@pentictonwesternnews.com

Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Pay guarantee removed for some Kootenay on-call paramedics

Guarantee phased out as BCEHS introduces a new “scheduled on call” model

No active confirmed COVID-19 cases in Interior Health: BCCDC

Numbers from the BCCDC’s dashboard show 193 of the 195 COVID-19 cases in the region have recovered

Castlegar cyclist suffers non-life threatening injuries after being struck by vehicle

The incident occurred on the Kinnaird Bridge at approximately 8:50 a.m. on Thursday

Mercer Celgar to temporarily lay off majority of Castlegar mill workers in July

The company said it’s possible that the workers could be laid off for more than a month

First Energy Metals set to start gold exploration work in the West Kootenay

The work will be conducted at two of its sites near Nakusp and Nelson

March dental conference key to many of B.C.’s COVID-19 cases

Early infections from China, Iran were quickly contained

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

Regional District of Kootenay Boundary rescinds all Grand Forks-area evacuation orders

Evacuation alerts for 1,136 Boundary properties remain in effect as officials monitor forecasts

MAP: Dr. Henry reveals which B.C. regions have seen most COVID-19 cases

B.C. health officials release a first look at how the novel coronavirus has reached all corners of the province

Tla-o-qui-aht First Nation woman, 26, fatally shot by police in Edmundston, N.B.

Police were conducting a well-being check at the time of the incident

Seniors to receive up to $500 in promised COVID-19 emergency aid in early July

The Liberal government first promised the extra help in mid-May, but had to create a new system to deliver the aid

VIDEO: Revelstoke bear wanders into Animal House pet store

Staff got ready to chase it out with a broom

Nelson counsellor works online with university students in central Asia during pandemic

Robin Higgins is home from her job in Tajikistan because of COVID-19

New study is first full list of species that only exist in Canada

Almost 40 per cent of them are critically imperilled or imperilled and eight are already extinct

Most Read